As Yurtiçi Lojistik connected by Arikanli Holding, we offer our customers continuously and focused logistics services in the fields of Partial and Complete (FTL) Transportation, Freight Forwarding and Storage. Although our Head Office is located in Maslak / Istanbul, we offer logistic solutions with our warehouse in more than 100000 m² in 14 cities across the country.
With our professional work team, we take the necessary responsibility and reduce your workload while aiming at continuous improvement your needs with analysis. We conduct our relations with our employees, customers, suppliers and other business partners on the basis of transparency, continuity, mutual trust and honesty.
Customer Satisfaction Policy
To comply with all sectoral national and international legislation and standard requirements; from customers, staff and other interested parties; undertakes to record requests, complaints, suggestions and requests objectively, to evaluate, analyze the feedback data collected, to inform them about all the reasons and to improve their services continuously.
- Integrating with current and developing technologies, closely following the developments in the sector, constantly improving the service quality and meeting the customer expectations in the best way.
To offer effective solutions to its customers by activating the role of its employees in the processes,
To spread the preventive perspective by accepting risk management as a part of all activities,
For the sustainable growth target, while performing our services, to comply with all relevant sectoral, national and international legislation and laws, to keep the service quality at the highest level by meeting customer expectations; we are undertaking to global conditions and economic indicators.
Financial Affairs Policy
To contribute to the use of business resources for company purposes by managing all processes regarding financial planning, control, cash flow, credit and bank transactions.
To ensure that the financial transactions of the company are kept in compliance with the laws and regulations, to report the results of the operations to the senior management, to support the decisions of the top management by making budget, cost and expense analyzes.
Human Resources Policy
With the importance it attaches to people and information; to provide employment with objective evaluation regardless of religion, language, race, gender, and disability discrimination, to increase the satisfaction of its employees with the principles of continuous education, competence and performance-based development, to increase their commitment and efficiency to the institution, and to provide to participate in decision making by creating an environment that will enable them to improve themselves.
Basic Principles of Human Resources
To determine the qualifications of the personnel suitable for the task and to perform the appointment procedures,
Applying to the right person the right business, to the right job to the right person policy.
To determine and to provide the trainings needed to improve the ability, entrepreneurship, success and effort of the personnel,
To encourage staff to work and adhere to the company based on ethical values and ethical behavior principles, productivity and profitability principles,
To design, establish, develop and ensure the continuity of a continuous learning institution structure sub-systems,
Taking problem solving skills to the highest levels with analytical approaches,
To exhibit an approach that is in compliance with Quality Policies, standards and sensitive to Occupational Health and Safety Policy.
As Yurtici Logistic Supply Chain Management and Distribution Inc.; “Protection of personal data is among the most important priorities of Yurtiçi Logistics, and maximum efforts are made to comply with all applicable legislation in this regard. The principles adopted in the execution of personal data processing activities carried out by our company within the framework of the LPPD Policy are based on the basic principles adopted in the Law on Protection of Personal Data No. 6698. With the full awareness of our responsibility under the LPPD, personal data is processed and protected under this Policy. ”
Sales and Marketing Policy
As Yurtici Logistics Supply Chain Management and Distribution Inc. ;
- It adopts honest and principled understanding of trade.
- It does not compromise the principles of the company policies.
- It attaches importance to communication with business partners and customers, and timely and accurate information.
- It is based on customer satisfaction; It provides effective solutions by understanding the needs and requests in customer relations.
Information Security Policy
Yurtici Logistics Supply Chain Management and Distribution Inc. in order to protect the electronic information assets of logistics services and information processing activities of these services and these assets; all employees using common information assets are expected to show the necessary sensitivity and act by considering their other colleagues, corporate employees and corporate values. As a requirement of corporate values, confidentiality is given importance, all kinds of personal information is protected by systems with high security standards. Information is not shared unless the owner of the information requests it, authorization is granted or legal requirements arise. In decisions and actions, importance and priority are given to the use of reliable objective information and all the possibilities of technology. Movements are not according to intuition, emotions or what seems right; It is organized according to objective principles put forward by scientific and technological facts. To achieve this, knowledge is transferred from the most advanced sources in the world, adopted and professional practices are carried out accordingly. Investments are made in technology by using resources efficiently, and development is continued in this direction. We undertaking within this scope;
- To ensure that the activities carried out are carried out effectively, accurately, quickly and safely,
- To comply with all customer requirements and legal obligations,
- To be aware of and manage the risks on all kinds of information assets, confidentiality, accessibility and integrity of our company, customers, suppliers and business partners,
- To ensure full participation in the information security phenomenon with continuity in logistics operations and to create a high awareness in information security,
- To make a structure that constantly improves, develops and does not allow new risks to occur by addressing information security systematically.
As Yurtici Logistic, we undertaking and announcing;
- In line with the determined goals and objectives, to implement the Environmental Management System, to ensure its continuity and to continuously improve its environmental performance,
- To follow and adapt to the needs and expectations of their respective parties, including national and international legal regulations and customer requirements,
- To identify the environmental risks that may occur during their activities at the source and to create a systematic that will deal with the whole process with a life cycle perspective,
- To use our natural resources effectively, efficiently and sustainably and to use the appropriate technology to control and minimize the possible effects on the environment to reduce global climate change,
- To contribute to increasing environmental awareness of our employees, suppliers, customers and related parties,
- In order to prevent environmental pollution, to ensure the disposal of waste in accordance with its specifications, to support recycling and reuse and to keep environmental practices at the maximum level.
Honesty: we don't deviate from honesty and candor in our work.
Transparency: We attach importance to accountability in our relationships with people. We adopt the principle that information should be accessible, understandable and tangible.
Reliability: We gain the trust of our customers, suppliers and colleagues with our fair, transparent, honest approach and our craftsmanship in our business.
Customer Orientation: We act with the present and future needs of our customers in mind, provide the best service and ensure the continuity of our high level of service.